TERMS OF SALES PREAMBLE JANTHRA SPA sells massages and wellness treatments (hereinafter referred to as “products”) on its JANTHRA SPA retail website to end-users or professionals in a dedicated access. Any order not corresponding clearly to a retail sale and, more generally, any order fraudulent or presumed as such, will be considered by JANTHRA SPA, trademark of SAS JANTHRA SPA, as null and void. Before accepting orders from business customers, JANTHRA SPA reserves the right to verify and validate information attesting to their professional status (SIRET No., VAT number, etc …).
Article 1 – GENERAL
These Terms and Conditions of Sale (hereinafter “GTC”) are intended, first, to inform any potential buyer on the terms and conditions under which the seller (hereinafter “the Seller”) proceeds to the sale and delivery of the ordered products and, secondly, to define the rights and obligations of the parties in connection with the sale of the JANTHRA SPA products to the consumer (hereinafter and hereinafter “the Buyer”).
They apply, without restriction or reservation, to all sales of the products offered by JANTHRA SPA on its website regardless of the addresses www.janthra-spa.fr, www.janthraspa.fr, www.janthra-spa.com or www.janthraspa.com (hereinafter the “website” or “the website”). Consequently, the fact for the buyer to order a product offered for sale on the website JANTHRA SPA carries full acceptance of these Terms and Conditions of Sale which the buyer acknowledges having read prior to his order. The Seller reserves the right to modify these Terms and Conditions at any time.
Nevertheless, the General Conditions of Sale applicable to the order are those accepted by the buyer at the time of placing the order.
Article 2 – IDENTITY OF THE COMPANY Name: JANTHRA SPA SAS- Address: 5 rue Bernard Palissy – PO Box: 75006 – City: Paris – Country: FRANCE – Siret: 848 500 807 RCS Paris
Article 3 – FORMATION OF THE CONTRACT AND ORDERS
3.1 Rates The selling prices of products online on the website JANTHRA SPA, indicated in euros, are those in force at the time of placing the order by the buyer. The selling prices of the products can be modified at any time. The prices are applicable in the context of distance selling. These prices do not include applicable shipping charges, which are charged in addition to the price of the products purchased. The shipping costs will be indicated before the registration of the order by the buyer.
3.2 Product characteristics
The buyer can select one or more products offered on the website JANTHRA SPA. The Seller may modify at any time the products offered for sale on its website, depending in particular on constraints related to its suppliers or service providers, without prejudice to orders placed by the buyer. For any question concerning the products and their use, any additional question or request for advice, the buyer can contact the JANTHRA SPA team by email at [email protected]
The offers presented are valid as long as they are announced on the site.
Article 4 – PAYMENT
4.1 Means of payment The buyer guarantees to the Seller that he has the necessary authorizations to use the mode of payment which he will have chosen for his order, during the registration of the order. Online payments are made net, without discount, by bank transfer, bank card, or any other additional means of payment that would be set up by the seller, when placing an order.
4.2 Terms of payment All orders are payable in euros, all taxes and mandatory contributions included. In addition, the Seller reserves the right to suspend or cancel any order or delivery execution, regardless of its nature and level of performance, in case of partial payment default of any sum that would be due by the buyer, in the event of a payment incident, and in case of fraud or attempted fraud.
Article 5 – DELIVERY AND RECEPTION
5.1 General rulesThe products ordered by the buyer in accordance with these T & C and with the paid option of a delivery, will be delivered to the address indicated by the buyer as delivery address on the order concerned (“Delivery address”) .
The products ordered by the buyer in accordance with these T & Cs and without the paid option of a delivery, will be sent by email to the address specified by the buyer, in the form of a Printable by the buyer.
Whether they have been delivered or sent by email, the products purchased on the JANTHRA SPA website in the form of Coupons must be presented to the JANTHRA SPA team to obtain the product in exchange at the JANTHRA SPA premises, and in the availability constraints of JANTHRA SPA. As such, it is highly recommended that the buyer make an appointment prior to his visit to the premises of JANTHRA SPA to be guaranteed the availability of the JANTHRA SPA team on the day in question.
5.2 Anomaly, damage, damaged package In the case of a paid delivery option, the buyer, or the recipient of the order is invited to check the apparent condition of the package and products on delivery. In case of anomaly relating to the package (damaged package, open package, liquid trace, …) or the product (s) ordered (product (s) missing (s), product (s) damaged or damaged), the buyer or the recipient of the order must inform the Seller; either by mail to [email protected] or by mail to JANTHRA SPA – 5 rue Bernard Palissy – 75006 – Paris.
5.3 Delivery times DELIVERY IN FRANCE (METROPOLITAN) + MONACO: The sending is done by Colissimo followed in 48H. The amount of the delivery costs are indicated to the buyer at the time of the order, before its validation. In case of absence of the recipient of the product upon delivery, the terms of recovery of the package are defined by the carrier and the buyer or the recipient of the order must comply within the recovery period defined by the carrier. After this period, the parcel is returned to the sender. The return will be the product will be at the expense of the buyer. DELIVERY IN EUROPEAN UNION AND USA: Delivery outside mainland France and Monaco is not authorized by JANTHRA SPA.
Article 6 – RIGHTS AND WITHDRAWAL PERIODS
6.1 Time of withdrawal Complaints must be made no later than 15 days after receipt of the product, whether it has been sent electronically by e-mail, or made by post or through a carrier. . When the 15 days period expires on a Saturday, a Sunday or a holiday or holiday, it is extended until the next working day.
6.2 Return by parcel or courier
In the event that these claims result in a return of goods, this return must have been the subject of a prior agreement of JANTHRA SPA.
If the return is accepted the product will have to :
– be accompanied by an invoice or an order confirmation;
– be in its original packaging which must be in perfect condition;
– be suitably packaged to withstand the normal risks of transport.
Use the original packaging to return the product (s) concerned. – Send the parcel or registered mail with acknowledgment of receipt to the following address: JANTHRA SPA – 5 rue Bernard Palissy – 75006 – Paris – France
Click on the following link to download a model withdrawal : modèle de formulaire de rétractation
Article 7 – INSURANCE AND LIABILITY
The Seller is insured for all the usual risks of his activity and at the usual level of the profession.
Article 8 – RESERVATION OF PROPERTY
The Seller is not obliged to deliver the product until after receipt of the order placed by the buyer.
Article 9 – COMPUTERS AND FREEDOMS
JANTHRA SPA collects personal data of the buyer as well as that of the recipient of the order.
The purposes, recipients and conditions under which JANTHRA SPA collects and processes personal data are set out in the website’s “Personal Data” charter.
Article 10 – SPECIAL CONDITIONS
These general conditions of sale do not exclude the application of special conditions of sale.
Article 11 – LAW AND JURISDICTION
French law applies to the sales of JANTHRA SPA and the related agreements to the exclusion of all other rights. Will be competent only in case of litigation of any kind, of dispute relating to these general conditions of sale, training or execution of the order, the Commercial Court of Paris, France.